PayPal launches domestic payments in India

PayPal has forayed into the India's crowded digital payment segment, with the launch of its domestic operations to take on Paytm, Bhim, PhonePe, Samsung Pay, Google Tez and WhatsApp's upcoming payment platform. The announcement comes a day (November 8), when India marks one year of the demonetization of Rs. 500 and Rs. 1,000 notes.

PayPal is not starting afresh in the country, as it already enables SMEs and freelancers to receive payments from foreign clients. However PayPal is now looking to take advantage of this base of users to get customers make payment to merchants using its platform in the country.

With PayPal now operational in India, customers can use the payment platform to shop online with select Indian merchants like BookMyShow, Yatra, PVR, MakeMyTrip, Thomas Cook and more. Merchants offering PayPal will be able to process both local and global payments through PayPal, getting access to PayPal's 218 million customers around the world and in India through a single integration.

At launch PayPal will offer features like one-touch payment, which reduces the checkout time, Buyer and Seller Protection and Refunded Return Shipping. Under buyer and seller protection, PayPal is offering 180-days dispute resolution windows, which means PayPal will refund your money in-case an online seller doesn't send you the products you purchased.

Moreover, inorder to service the local Indian customer, PayPal has also set up customers service center with multi-lingual support capabilities and on-ground sales team to drive customer engagement and education.

Kaiser Bey

Kaiser is a tech enthusiast who likes to write, read and talk about tech. He dreams of going to Mars and never come back. We hope that you find his posts on AndroGuider helpful and informative