The Email templates you will ever need
Sales world brings with it the contacts it builds, and connections it forms with the potential customers. But how do sales people or for that matter people of any post communicate with each other. To ensure an everlasting impact on the potential client, an email needs to be solid, so that the reader remembers the sender and the message delivered. To have a strong influence, a salesman needs to make sure that the format and editing are proper, with no grammatical errors at all.
We know that writing mails is an important task, and one needs to be careful while writing it. So, don't worry, we are here to help you. We will be here in this article providing you some templates which you can use whenever you are going to write an important mail. One of the important things to keep in mind is that while writing an email for sales, you need to frame a story, so that the reader gets your attention and understands who you are and what are you trying to tell.
One of the strongest things about the templates is that they have a strong subject line, which is the most important part of an email. It is the subject line which either attracts the readers or the mail is rejected after just looking at the subject line only.
I have compiled 100+ must-have templates for your business.
1.
Subject: Business Value
Body: [Contact Name],
In working with other [industry or position], one of the key issues they’re struggling with is [key issue].
This past year we helped numerous companies to [Business Driver], resulting [money saved, revenue added, productivity increased].
If this is something you’re challenged with too, let’s set up a quick call. I have some ideas that might help.
All the best,
[Name]
Because I work so much with [targeted industry], I constantly follow industry news. Recently I noticed that you’ve [company action taken].
Usually when that happens, [business issue] becomes a priority. That’s why I thought you might be interested in finding out how we helped [similar firm] get going quickly in their new direction – without any of the typical glitches.
If you’d like to learn more, let’s set up a quick call. How does [Day, time] look on your calendar?
Regards,
[Name]
P.S. If you’re not the right person to speak with, who do you recommend I talk to?
[Contact Name],
Your latest announcement this week about [News] got me thinking.
I found this article on [Name of Article] that may be beneficial as you folks progress.
Here’s the link to read it: [URL]
Hope you find it helpful,
[Name]
You recently visited our website and downloaded [Name of Content]. Did you download the piece just to learn more about [topic]? Or, are you looking for a cost-effective solution to [topic]?
I actually did some research on [Lead Company] and have the following tips:
- [Tip 1]
- [Tip 2]
Have you thought of doing this?
Best,
[Name]
You and a number of your colleagues at [Lead Company] have visited our website and [action on website].
I was wondering whether they were trying to figure out how you might [business solution]? So, I did some research and found some areas of opportunity for you.
One idea I have is to [your suggestion based on research].
With the number of people researching our company, would it make sense to talk for 10 minutes?
Hope to hear from you,
[Name]
You recently visited our [Title of Page or Post]. I thought I’d quickly check-in and ask if you found what you were looking for? I also have additional resources for you:
- [URL to resource 1]
- [URL to resource 2]
I’ve actually looked at your company and am happy to share how you compare to the industry benchmarks we’ve seen out there. Do you want to talk tomorrow at [two times you're available]?
Best regards,
[Name]
How have things been with you? Hope all has been well on your end.
A friend of mine, [Contact Name], is working with a company right now that, given your role, I thought you’d want to be aware of. Their [Name of Product] handles X, Y, and Z and we’ve been extremely impressed by what they do. I thought it may be something you’d want to look into, so I’m introducing the two of you here: [Name of Receiving Contact], [Name of Contact].
Please let me know if I can help either of you further. Otherwise, I’ll let you guys handle it from here.
Regards,
[Name]
How have things been with you? Hope all has been well on your end.
I’m working for a company called [Name of Company] that does X, Y and Z. In thinking about your role at [Name of Company], I thought there might be a real application for your group and wanted to introduce you to a colleague of mine, [Name of Contact], who is our [Contact Title]. Our [Product] has been extremely well-received in the marketplace and I think it’s something that you might have an interest in.
So, [Name of Receiving Contact], meet [Name of Contact]; [Name of Contact], meet [Name of Receiving Contact]. I’ll let you guys handle it from here. Please let me know if I can be of further assistance.
Regards,
[Name]
[Name] recommended we get in touch. I work with him for a company called [Company Name] that does X, Y, and Z. In thinking about your role at [Company Name], I thought there might be a real fit for your group.
Our [Product Name] has been extremely well-received in the marketplace and I think it’s something that you might have an interest in!
Do you have time to chat next week?
Regards,
[Name]
I’m writing to follow-up on my email. I didn’t hear back from anyone on the team. If it makes sense to talk, let me know how your calendar looks.
If not, who is the appropriate person for me to talk to?
Thanks for your help,
[Name]
I’m writing to follow up on my email and voicemail. We are in the process of closing files for the month.
Typically when I haven’t heard back from someone it means they are either really busy or aren’t interested. If you aren’t interested, do I have your permission to close your file?
If you are still interested, what do you recommend as a next step?
Thanks for your help.
[Name]
I’m writing to follow up on our last conversation. My boss asked me for an update on your account. I told him I didn’t have one. I’m not sure if it makes sense to continue the conversation.
What makes sense as a next step, if any?
Thanks,
[Name]
I’m reaching out because I have several ideas for how you can bring in more leads and ultimately close more deals every month.
Would it be okay for me to reach out next week to share those ideas with you?
Best,
John Doe
I’m trying to find out who the best possible person would be to discuss {{pain point, common industry problem}} at your company.
Would you mind pointing me toward the right person and the best way to reach them?
Thank you in advance for your help.
Regards,
Jane Doe
I noticed you and I are both members of the Green Movement on LinkedIn, and that you just opened a new office in Austin.
Since you’re an Austin local now and share similar ideologies on clean technology and sustainability, I was curious if you’d be interested in attending our Growth Marketing Conference in December.
One of the keynote speakers is a world-renowned B2B marketer and fellow green energy philanthropist. The conference starts on December 11th in San Francisco. Should I send you a registration form?
Warm regards,
Jane Doe
I’m almost certain your roof got slammed by that hail storm over the weekend. {{Situation/Problem}}
Dan, our roofing specialist, recently finished preparing a repair estimate for Murphy’s Hardware next door and found a way to reduce repair costs by 50%. {{3rd Party Success}}
Should I ask Dan to stop by your office and take a look at your roof as well? {{Offer}}
Best,
Jeanne Doe
During lunch yesterday with {{mutual connection’s name}}, he mentioned you were looking to {{accomplish specific goal}} – and it just so happens my company specializes in {{achieving specific goal}}.
He thought it might be mutually beneficial for us to connect since I recently helped [happy customer] improve their {{goal related metric}} by implementing our {{service, software, etc.}}.
If you’re interested in discussing this more, would you be open to a short call on Wednesday at 10 AM?
Cheers,
Jonathan Doe
Could your team handle an extra 20 leads a week?
I’m asking because after just two sessions with my consulting team, we’ve had other clients in {{their industry}} see results that dramatic.
We’ve recently begun consulting for {{notable person or company in their industry}} and are already seeing big results.
It might sound too good to be true, but why not see for yourself? I’m available for a 10-minute chat next Tuesday at 4 PM. Can you make that time work for you?
Sincerely,
Jane Doe
I’m doing research on {{their industry or profession}} and discovered that {{relevant pain point}} is a major challenge in the market. Is that the case for you also?
If so, I stumbled upon this {{piece of content}} that you might find useful. It explains how the {{pain point}} originated and how the top performers in {{their industry or profession}} have overcome it.
I’m finding a lot of useful content and industry insights in my research lately. Would you be interested in chatting about them over coffee next week?
Kind regards,
John Doe
For every 100 cold emails you send, you'll only get one reply. That's a lot of effort for little reward.
Now imagine achieving 10X the responses in half the time.
Sounds too good to be true? With Mailshake, you can make it a reality.
Are you free for a call tomorrow at {{give 2 possible times}} so I can explain more?
{{Your name}}
Mailshake offers personalized, scalable sales prospecting.
It allows you to send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard.
That means you save time and have complete visibility over results.
Are you free for a call tomorrow at {{give 2 possible times}} so I can explain more?
{{signature}}
Mailshake makes it easy for you to scale and automate your email outreach. I can prove it – all I need is a five-minute phone call.
Are you free for a call tomorrow at {{give 2 possible times}} so I can explain more?
{{Your Name}}
One of our clients, GrowthScore, used Mailshake to send its latest e-book to prospects.
Within 72 hours, they’d generated 500 leads.
Want to know how they did it?
If you’re free for a call tomorrow at {{give 2 possible times}}, we can discuss this further.
{{signature}}
You’re spending too long on cold outreach. You wish you could do more, faster.
With Mailshake, you can. Our software lets you send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard.
Are you free for a call tomorrow at {{give 2 possible times}} so I can explain more?
{{signature}}
For every 100 cold emails you send, you’ll only get one reply.
You’re working hard and not seeing the results.
That’s why thousands of salespeople are using Mailshake to personalize cold emails at scale.
Want to find out how we can save you time on email outreach? Let me know if you’re free for a call tomorrow at {{give 2 possible times}} so we can discuss this further.
{{signature}}
Mailshake makes it easy for you to scale and automate your email outreach.
It saves you time. And it makes your emails personalized, which generates more responses.
Are you free for a call tomorrow at {{give 2 possible times}} so I can explain more?
{{signature}}
Sales professionals like you are using Mailshake to send better emails.
We helped GrowthScore generate 500 emails in 72 hours. We helped Sol Orwell achieve a 72% response rate on cold email. And we can do the same for you.
Are you free for a call tomorrow at {{give 2 possible times}} so I can explain more?
{{signature}}
We’re Mailshake, and we supercharge cold email outreach.
Our clients are achieving cold email response rates of 72%.
Sounds good, right?
Are you free for a call tomorrow at [give 2 possible times] so I can explain more about what we do?
{{signature}}
We’re Mailshake. You might not have heard of us, but we help people like you craft personalized emails faster.
Less time. Higher response rates. More sales.
Are you free for a call tomorrow at {{give 2 possible times}} to discuss how Mailshake can help you?
{{signature}}
We're working on some solutions to help you recruit and train a new generation of salespeople. Is that something you'd like to hear more about?
(If ‘yes.’)
There are two ways companies work with us. We can either help them find salespeople for a percentage of the base salary, or help them train new salespeople with our online, on-demand, virtual sales training programs that teach them how to take prospects from curious to client. Which one would you want to hear most about?
(they choose one or the other.)
Awesome. Can I ask you a few questions first?
(I ask them qualifying questions so I know what to present.)
I'll tell you a bit more and then, if it makes sense, we'll set up an appointment before we get off our call today to go over it in more detail. Sound good?
From there I tell them more about the program, just enough for them to agree to set up an appointment, and then go into my appointment setting script.
(Repeat the gatekeeper’s name and thank them).
I’d like to speak with [NAME OF PROSPECT]/person in charge of X. What’s the best way to make that happen?
Mike and I are seeing great results with [CLIENT COMPANY]’s marketing automation at the moment and when talking about who else would benefit your name came up.
Congratulations on [securing investment/new acquisition/other personalization]. What you’re doing at [PROSPECT COMPANY] is impressive!
I’d love to show you how we’ve helped Mike generate [RESULT] and how we may be able to do the same for you. Would this be of interest?
The reason for my call is I have an idea on how to possibly help you improve the troublesome process of recruiting employees, especially nurses. I wanted to see if it would make sense for us to have a quick conversation to find out more about it.
I can be reached at [YOUR PHONE NUMBER].
Again, my name is Bob Bentz with ATS Mobile at [YOUR PHONE NUMBER].
Thanks, [NAME].
LinkedIn is a salesperson’s best friend for a reason. Use this insight to open the call and build familiarity from the get-go.
I notice you used to work at [PAST COMPANY], how did you find the culture there?
A friend of mine also went to [UNIVERSITY], what did you study there?
I see you’ve risen through the ranks from SDR to account manager at [CURRENT COMPANY], how did you get noticed by senior management?
If they open up, continue the conversation for a little longer. Otherwise, get back on track and keep your goal in mind.
After you’ve introduced yourself and built some rapport, ask questions that elicit specific information from your prospects. These can include:
What are the biggest challenges in your role right now?
Which tools and solutions are you using to help you with X?
What was the deciding factor to hire new SDRs at [COMPANY]?
These questions get your prospects to fill in the knowledge gaps.
Not only will it allow you to tailor the rest of the conversation, but also provide qualitative insights to enrich your buyer personas.
[PERSONALIZE BASED ON RESPONSE]
The reason I emailed is that I noticed you’re in charge of the sales processes and operations at [COMPANY]. Is that right?
To remind you, we [STATE YOUR VALUE PROPOSITION]. I’d love to show you how you can generate [RESULT].
Would you like to schedule a call to learn more?
Great! As I mentioned, we help [PERSONAS] like you generate [RESULT]. As agreed, this is a quick two-minute call to see if we might be a good fit. Do you mind if I ask you a few questions to understand more about your needs and see how we might be a fit to work together?
It’s James from Pipedrive, I noticed [you’re a huge fan of our content/you’ve seen some great results from using our platform/other personalization] and wondered if could ask a quick favor:
Do you know of anyone else in [INDUSTRY] who would see great results from using our platform? We’d offer your friend an extended trial period, as well as X amount off your monthly subscription for each friend you refer.
Can you think of anyone who would benefit from using our platform?
My name is Eric from KiteDesk, and the reason I’m calling is that I noticed you were hiring new SDRs from [NAME OF JOB SITE]. You're most likely hiring to solve the problem of needing more meetings, and I wanted to let you know we offer a prospecting platform designed to get your current team more qualified meetings.
It would be worth a 10-minute chat to see if we’re a fit before you take your next interview. We can even show you how you can see email and contact info displayed, instantly.
To put what we do in a single sentence, we help sales managers empower their reps to become unstoppable by providing a CRM for maximizing the outputs from their sales process.
Is this something that would be of interest to you?
My name is [my name] and I head up business development efforts with [my company]. We recently launched a new platform that [one sentence pitch].
I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.
I’d like to speak with someone from [company] who is responsible for [handling something that's relevant to my product].
If that’s you, are you open to a fifteen minute call on _________ [time and date] to discuss ways the [company name] platform can specifically help your business? If not you, can you please put me in touch with the right person?
I appreciate the help!
Best,
Sig
I hope I'm not bothering you. Could you please refer me to the person in charge of [something that's relevant to my product]?
Thanks for your time,
Sig
My name is [my name] and I'm with [my company name]. We work with organizations like [company name] to [insert one sentence pitch].
[One sentence unique benefit].
Could you direct me to the right person to talk to about this at [company name] so we can explore if this would be something valuable to incorporate into your events?
Cheers,
Sig
I'm sorry to trouble you. Would you be so kind as to tell me who is responsible for [insert your biggest pain point here that resonates with your ideal customer; OR insert function like “sales” or “recruiting”] and how I might get in touch with them?
Thank you,
Sig
Let's check out two cold email templates that are using approach #2 and pitching the decision maker directly on the value proposition and next action steps.
During some research of [company name], I came across your profile - love how passionate you've been the past [number of years they've been working at the company, look it up on their LinkedIn profile] years to help scale the [department] team, while also being that go-to advisor for your growing customers. This [software review site name] review about [highlight of the review relevant to your product].
However, I imagine you still have customers requesting [address pain point your solution solves]. I'm curious - are any customer accounts at risk that would benefit from [what you offer]? [Recognizable brand name], new [your company name] customer, needed a way to [what you offer]. Since leveraging [your company name], their [major benefit]. As a result, their customers experienced [business impact].
Does it make sense to explore ways we can help your team as well?
Best,
Sig
I hope this email finds you well! I wanted to reach out because [explain how we got their contact information and how we relate to them: talked to a colleague, saw your company online, etc.].
[Name of company] has a new platform that will help (your team at) [organization name]. [One sentence pitch of benefits]. We do this by:
Benefit/feature 1
Benefit/feature 2
Benefit/feature 3 (optional)
Let's explore how [name of your software] can specifically help your business. Are you available for a quick call [time and date]?
Cheers,
Sig
I hope this email finds you well! I wanted to reach out because [explain how we got their contact information and how we relate to them: talked to a colleague, saw your company online, etc.].
[Name of company] has a new platform that will help (your team at) [organization name]. [One sentence pitch of benefits].
I know that [our product] will be able to help [name of your company] [insert high level benefit here].
Are you available for a quick call [time and date]?
Cheers,
Sig
I’m hoping you can help me, who handles the [insert pain point here] decisions at {company} and how might I get in touch with them?
We have a service that will help you [insert quick one liner about the value your service delivers].
Would you guide me to the person responsible for [insert the relevant department or task your service empowers — “marketing, sales, pipeline building”] and let me know how I might get in touch with them?
I know the majority of small businesses are always looking for a great accountant and I'd be able to generate leads for you if this is something you're interested in.
Are there any types of businesses in particular that make good clients for you?
Name
P.S. If you aren't the right person to contact about this, please let me know
I have an idea that I can explain in 10 minutes that can get {company} it’s next [100 best clients].
I recently used this idea to help our client {competitor} almost triple their monthly run rate.
{name}, Let’s schedule a 10 minute call so I can explain. When works best for you?
This is SDR with RJMetrics. Wanted to introduce myself, as {company}'s sales development platform looks similar to many of the businesses we work with everyday.
While I've got your attention, we'd love if you guys gave RJMetrics a spin. Our clients are using us to do things like optimize customer acquisition spend, understand drivers of CLV, and standardize reporting of KPIs across internal teams and investors.
I’m assuming you’re the best person for this - If not, who would you recommend I speak with?
Bookkeeping sucks, and you have a business to run. You created CompanyName out of a passion to do something great, unique, and game-changing. Not to spend your limitless talents and limited time on day-to-day bookkeeping tasks. AcuityComplete’s bookkeeping professionals want you focus your time and efforts on growing CompanyName into an empire; not worrying about whether your books are reconciled correctly.
If your core business competency isn’t bookkeeping, let’s talk. I’d love to find out more about CompanyName and how we can help eliminate this headache for you.
Do you have any current issues that we can help answer?
I am writing in hopes of finding the appropriate person who handles multicultural media. I also wrote to Person x, Person Y and Person Z in that pursuit. If it makes sense to talk, let me know how your calendar looks?
VoodooVox helps increase the revenues of Fortune 500 companies by marketing to Hispanics. Each month we reach 25 million Spanish speakers with an audio message they must hear. We insert 30 second audio and SMS advertisements into phone calls made on calling cards. The benefit to users is they make their call free. The benefit for our clients is they can increase store revenue by providing text message coupons. Typical redemption is 3%. You can measure results online and with store sales. Advertisements can target specific ethnic groups and geographies. Some clients include Burger King, P&G and Chili's.
If you are the appropriate person to speak with, what does your calendar look like? If not, who do you recommend I talk to?
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Lots of software say they can do anything and everything for you. We are *not* one of them. KiSSFLOW is not a jack of all trades. We have mastered one thing really well: *workflows*.
Now, do you have a workflow problem or a task management problem or both?! Tough, right!? That’s exactly why I am writing to you. Within 5 minutes I can assess if KiSSFLOW is best fit for the problem you have, saving you lots of time on evaluation. I value time and wish neither of us waste it.
I will call you in the next 30 minutes or do you want to do this over email?
Cheers,
Ben
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We built Samu to help individuals (from managers via freelancers through to students) improve their productivity, and I hope that we can achieve that for you.
If you wouldn’t mind, I’d love it if you answered one quick question: why did you sign up for Samu?
I’m asking because knowing what made you sign up is really helpful for us in making sure that we’re delivering on what our users want. Just hit “reply” and let me know.
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YOU are the newest member of Pinterest, a community to share collections of things you love. We're excited to have you as a member and can't wait to see what you pin.
A few tips to get the most out of Pinterest:
- Install the bookmarklet. It lets you add a pin from any website with just one click.
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Ok, it’s true; this is an automated email, but if you have any questions simply reply to this email and I'd be more than happy to chat. :)
To help you get the most out of Front during your 14-day trial:
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As you’ll soon discover, the people on Edmodo embody the spirit of sharing—we simply create tools to make collaboration even easier. From Groups that increase communication and engagement, to features that help you flip your classroom, find valuable resources, or fuel your professional growth, there’s something for everyone on Edmodo.
Every day, I’m in awe of all the creative ways educators use Edmodo. I can’t wait to see how you’ll inspire or be inspired on our platform.
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Do you know who’s awesome? You are.
Do you know why? Because your blogs are about to get more action than you got on your honeymoon. Thats right, more email collections and more personalized updates than ever before (what did you think I meant?)
Before you pull your head out of the gutter, answer me one thing. Why did you sign up for Rabbut?
I ask because:
1.) I want to build the best tool that you can possibly get
2.) I can’t read your mind
3.) Who doesn’t want more action? (Still talking about your blog!)
And lets be honest, no one wants to spend all night long figuring out how to setup your emails, so take this, it’s a quick start guide: https://rabbut.com/a-hand-held-guide-to-start-on-rabbut/
If that doesn’t work, hurry up and email me so I can help you solve your problems. That way you’ll have more time for your personal life. (This time I don't mean your blog.)
Thank me later,
Elmer Founder
Larry Kim here, founder of WordStream. I want to personally welcome you to your free trial of WordStream Advisor. I’m happy you’ve decided to give us a try!
I want to make sure you get the most out of your free trial and see firsthand how our software can help your business:
Save time: efficiently manage and optimize your PPC campaigns
Increase ROI: improve key metrics like CTR and CPC
Stretch your budget: get more from your current investment
Questions on how WordStream Advisor can help you do this?
I highly recommend speaking with one of our in-house AdWords Certified Consultants to review your account and uncover areas of improvement and opportunities for growth. It's totally free and totally worth it.
Cheers,
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Founder & CTO, WordStream
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See you tomorrow!
Pawel Kadysz
Founder of tookapic
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On Friday, MINDBODY hit an important milestone. We successfully completed our IPO and started trading publicly on the NASDAQ as “MB.”
Every vision starts somewhere; ours started in my garage 15 years ago. Since those early days, our efforts have been inspired by the wellness community. The amazing teachers, trainers, stylists, therapists and coaches who help us all live healthier, happier lives. We share your passion and it drives us every day.
To the millions of wellness business owners and professionals practicing around the world, and to the hundreds of millions of people they serve, we dedicate this IPO to you.
We are grateful for the businesses you run, the lives you change and the good work you do each day. Thank you.
Now, our focus is to build even more powerful products and services for you and to reach even more people like you.
By doing so, the MINDBODY Team intends to to continue leveraging technology to improve the wellness of the world.
We thank you for your business and look forward to serving you for many years to come.
Rick Stollmeyer
CEO & Co-Founder, MINDBODY
Michael here, the CEO of OnePageCRM.
Even though I lead the company, I’m a natural "product person" and the user experience you get from our app means a lot to me.
Our users love OnePage and the focus it brings to sales, but if there's anything that's bugging you, even the smallest of issues that could be done better, I want to hear about it - so hit the reply button.
And ok, this is an automated email, but if you reply it comes directly to me and will be answered by me.
Best regards,
Michael.
We're making plans at Olark for 2014. In order to understand what our customers want and need from Olark, please write me back and let me know your answer to this question:
What is one thing that you wish Olark could do better for you?
Thank you!
Cheers,
Sunir Shah,
Chief Marketing Olarker
As you know we are committed to transparency in everything we do. It's why we always share our costs and information about our factories. It's also why we sent you our first ever customer survey.
We want to know more so that we can keep working to make Everlane better and our products and services truly reflect your wants and needs.
This survey will only take about 10 minutes. Your participation will mean a lot to us.
Follow the link here.
All the best,
Everlane Marketing
Everlane
Your experience with DocuSign is important. Please take a few moments to give us feedback and comments in this quick survey.
We promise to make good use of your thoughts.
Sincerely,
Marisabel Agosto
Free Customer Advocate
As a Headspacer who's been using our product, we want to hear from you.
We want Headspace to be the best resource possible, so we’re looking for users to chat with and give feedback to help us improve the experience for everyone. If you’re interested, just fill out this super-short survey and someone from our team will be in touch. Thanks!
Thank you,
The Headspace Team
I noticed that you added some Ugmonk items to your cart but have yet to close the deal.
I wanted to check in and make sure all your questions are answered, and that you're not having any programs with the checkout process.
I'm committed to doing everything I can to help out. Whether you have a question about the products, the designs, or need a recommendation, I'd love to hear from you! Shoot me an email - or feel free to finish checking out your purchases.
I'm incredibly passionate about design. I love the products that we make, and I think you will too!
I look forward to hearing from you,
Jeff
Owner and Designer
www.Ugmonk.com
We noticed that you signed up for Dropbox a while ago, but never installed the software. Installing Dropbox lets you:
- Easily save files to your Dropbox
- Get to your files from any computer or phone
- Share photos or docs straight from your desktop
Download Dropbox here
Enjoy!
- The Dropbox Team
If you need a refresh, check out our tour.
Hope you’re doing great. I just wanted to check-in and see how everything was going.
We’ve got some pretty fancy algorithms here at Harry’s that tell me that you may be running low on razor blades. If you would like to order more blades or other shaving supplies, you can always do so online at harrys.com. And, of course, I’d be more than happy to take care of it for you as well. You can just email me back or call me at (888) 212-6855 and I’ll place your order for you.
Thanks so much for your support. I look forward to keeping in touch.
All the best,
Katie
I noticed you tried out MeetingHero, but haven't used it again in the last few weeks. I'd really appreciate you taking just a minute or two do share your feedback:
- What were you hoping MeetingHero would help you do when you signed up?
- What didn't work for you about it?
- What would compel you to start using it on a regular basis?
Thanks so much!
Dave
It’s been a few months since we’ve seen you, and well… we kinda miss you! Since our Magic 8-Ball told us you missed us too, swing by our blog to read about what we’ve been doing. We’ve got some new features we’re really proud of and we’ve been showcasing some great event stories lately.
Your next event could be one of them!
Create an event
As always, we would love to help set you up for event success. If you have any questions, feel free to email, call (xxx-xxx-xxxx), or check out our tutorials!
Cheers,
- The Eventbrite Team
That’s how we get most of our new customers, by our current users recommending us to their friends. Here’s what they say about us:
"Best program we have used for tracking sales. We have tried many others but this is the first one that the sales guys really like and most importantly... they use it!" Dan Seto, COO and Founder, CircuitMeter Inc.
"Simple interface, without a lot of clutter. A tool that can actually be used without a mile-high learning curve. More time working, less time wrestling with software." John Wahl, Insurance Agent.
"In my first 30 days of having Pipedrive I have used it more than I used Salesforce which I had had for a year." Todd Muffley,CEO & Founder, Fat Atom
See why thousands of sales teams use Pipedrive to increase sales productivity.
Happy closing,
Your friends at Pipedrive
Remember when, about a week ago, you visited HubSpot's site and downloaded some inbound marketing resources? We wanted to thank you for it with a custom consultation!
Get a complimentary website assessment with HubSpot's inbound marketing experts, and find out whether your web presence is optimized to increase traffic to your site and generate more leads.
Claim Your Complimentary Website Evaluation
Cheers,
-Kipp
I'm sad to see you go, but I want to let you know that you don't have to be a Treehouse student to enjoy the free content that we offer:
- The Treehouse blog (http://blog.teamtreehouse.com/) offers news, tutorials, and articles from industry professionals.
- The Treehouse YouTube channel (http://www.youtube.com/user/gotreehouse/videos) puts out educational videos every week.
If you ever want to reactivate your account, it's really easy. Just click here!
Before I let you go, here are some interesting stats on Treehouse students.
Treehouse Students:
- Typically increase their salary by 30% after only three months of learning.
- Earn $10,000 more per year, after only six months of learning.
- Typically earn $73,000 per year (41% higher than the national average) after learning web design.
Good luck and thanks for giving Treehouse a chance!
Faye Bridge
Treehouse Community Manager
Henry here, head of product at Cloudapp. I hope you don’t mind me reaching out but i noticed you've slowed your usage of CloudApp recently. I was wondering if you could spare a second to let me know what you thought of the product and what we could improve on?
In return, I’ve gone ahead and added one month of the pro plan to your account for free. Just click this button to enable it:
Upgrade to Pro
Thanks so much in advance for any thoughts on what we can improve. Hearing from you is how we get better.
Henry and the team
We figured it would be a good idea to share the integrations our users love the most. They’ve all said bye-bye to manual reports and embraced the ease of real-time access to their most important metrics.
Without further ado and in no particular order, here they are:
- Google Analytics - See how visitors interact with your website.
- Google Sheets - Pull all your custom data into your dashboard.
- Twitter - Never miss a conversation.
- Facebook - Track your social campaigns in real time.
- MailChimp - Keep a close eye on your email efforts.
- Pingdom - Monitor uptime and downtime in one place.
- New Relic - Get immediate insight to your end user’s behaviour.
- Mixpanel - See your users’ behaviour instantly.
- Salesforce - Know how healthy your sales funnel is at all times.
Ready to try them out?
Log in and browse integrations
Cheers,
Tamsen, Hariharan, Jason, Javier and Luis
The Customer Success team
Check out a collection of inspiring boards, built by awesome Trello users.
Boards For Every Business
From Sales, to Support, to the CEO, there's a Trello board for any team at your company.
Work better, together
Make Plans For Your Personal Life
Be more organized outside of the office with boards for travel, to do's, and leisure time.
Find balance
Collaborate In The Classroom
Project based learning, classroom discussion, and educator collaboration are all easier on Trello boards.
Learn more
"With Hightail you can see each image right away. When we were reworking 18 images recently, it saved us more than an hour per file."
Tracie Spence – Founder, Tracie Spence Photography
Check out Tracey's Story (button)
Simplify feedback
Media production firm, Blue Chalk, collects timestamped comments on videos and other visual assets from internal teams and clients in Hightail.
"I love the ability to put notes on the exact area that needs changing. Hightail is the Google Docs equivalent for our post-production process."
Rob Finch – Creative Director, Blue Chalk Media
See Blue Chalk's Process (button)
Track your progress
Video production firm, Digital Video Experts, tracks project progress with Hightail's versions feature, which helps highlight why changes were made.
"Versions is the most powerful tool in Hightail. It's great to be able to easily show clients that they had requested a change."
Richard Farr – Founder, Digital Video Experts
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Did you know that you can easily get extra space in your Buffer for free?
Add a referral Tweet or Facebook post, and when people sign up using that link you'll get an extra space! It's that simple.
Get Extra Space in my Buffer! (button)
Of course, if you ever have any thoughts or questions simply reply to this email. We'd love to hear from you!
Enjoy Buffering! :)
Joel and the Buffer Team
I wanted to quickly check in as I noticed you signed up but haven't posted a campaign yet. By my calculations one of two things could have happened.
1. Freak T-Rex accident
2. You had some questions on how FameBit works
I truly hope it was the latter! If you have any questions on getting started just reach out.
As a reminder, it is completely FREE to post a campaign to the Marketplace and on average you’ll receive thirty or more proposals from YouTubers interested in working with your brand.
Click here
Stay Famous,
Adam & Team FameBit
But, I'm super excited about this and hope you don't mind.
Plus it's a Friday morning (I'm sitting here eating my breakfast burrito as I write this email; don't judge me).
We've been having a ton of fun with video lately here at Drift.
So today we launched a new weekly video series called Office Hours.
Each week we're going to take questions from customers, fans, and friends -- and share a little bit of the behind the scenes stuff that we're doing here at Drift.
Here's the first episode (and a little bit more on our blog).
- Dave
PS. I took a ton of heat for my "outfit" in this video. I didn't get the memo from Cara that we were supposed to dress nice 😂
(We try and keep it small so there are only 200 spots open for February).
I'm going to tell you the story of Kevin.
He's one of our top sales reps here at Drift, and last month he closed 81 deals.
And he didn't have to make a single cold call.
I'm not kidding.
He sits right across from me.
Anyway.
Imagine you could close deals without making cold calls or sending cold emails?
That's exactly what Kevin is doing.
See, 9 out of 10 people want to use messaging to talk to businesses these days, and Kevin has figured out how to crack that channel for sales.
His messages routinely get 50% click rates because he can be super targeted (and he has to keep messages short and engaging).
That's basically 15x more than the average email click rate if you look at MailChimp's benchmarks.
So I'm going to show you exactly how Kevin does it. And you'll see how easy it will be for your business, too.
Are you in?
Just go here and pick which session you'd like to attend.
Hopefully I'll see you there (I'll be your host).
Dave
It's been a big month at Clearbit, and I wanted to share a few things with you all.
First, we've officially hit 1,000 business customers and 100,000 daily active users across all our products. Both huge milestones for us and we couldn't be more excited about what's next.
Second, we recently launched the new clearbit.com, beautifully re-designed to help our different user groups quickly find the solutions and products that fit their needs.
Third, our team has taken a deep dive on the subject of lead qualification – one of the most common ways our customers first use Clearbit data. We've read everything we can find on the subject and combined that with what we've learned from our customers to write our own Modern Guide to Lead Qualification. As an added bonus, we've also put together a guide to building your own lead qualification system within Salesforce.
A huge thanks to everyone who has helped us reach these milestones, and as always – let us know if there's ever anything we can be doing better for you!
Thanks,
--
Alex
Clearbit
I was doing my daily check of yesterday's new accounts, and I had a look at yours. It seems you have had 1849 mentions in one day, which is way, way above what our usual customers get.
That may be what you are looking for (in that case, way to go!), but just in case you need some help to refine your alert set up, I wanted to let you know that I can help.
Optimize your alert [button]
Happy monitoring!
Vincent Le Hénaff, Business Developer @ Mention
Hope you're having a great week!
It looks like you and Front haven't had the chance to sign into the Hired platform since we allocated a $1k credit towards your next tech, sales or marketing hire. I will go ahead and put a brief pause on your account because it appears hiring is not a top priority right now. Please do not hesitate to reach out as soon as things change on your end, as I will be happy to re-approve you.
Aside from Tech, our Freelance, Sales and Marketing categories are all in full swing. With an average time to hire of four days and only a 15% hourly mark-up for 1099 candidates (30% for W2), several employers have had success in quickly augmenting their teams with Hired's Freelancers.
Let me know if you have any questions or if there is anything else that I can help with!
Best,
Mary Catherine
You may have noticed, we experienced a downtime of our indexing API today. For about 8 minutes starting at 9:30pm UTC (Jan 29), some write operations were refused by the API with a 503 error code. Search was not impacted, every queries were served as usual.
While it's the first time that an outage happens since we launched the service last September, we are deeply sorry for the inconvenience. We published a full explanation of the problem and its resolution on our blog: http://blog.algolia.com/postmortem-todays-8min-indexing-downtime/
Should you want any details, feel free to contact us anytime.
Sincerely,
Nicolas
Today at 7:15 AM Pacific Time, some Olark operators began reporting issues with using chat.olark.com to communicate with their customers. Our engineering team was able to resolve the majority of these issues approximately 45 minutes after the initial report.
Some operators continued experiencing intermittent problems with chat.olark.com until around 1PM Pacific Time. During this time, we were able to communicate some updates via email and twitter, and chat when we weren't at capacity.
We know that you rely on Olark to communicate with your customers. This type of outage is not acceptable. We strive to provide you with reliable service, but today we failed some of you. Our engineering team is putting systems in place to prevent problems like this from happening again.
If your account was affected, please let us know so that we can appropriately credit your account.
Please let me know if there’s anything else I can do to help.
Ben Congleton
CEO, and Cofounder
PS: You can follow @OlarkSupport on twitter for service availability and status updates.
The past couple of years have been an amazing time for Evernote. We’ve grown massively as a company, a community and a product. And we’re still growing quickly. However, there comes a time in a booming startup’s life when it’s important to pause for a bit and look in rather than up. When it’s more important to improve existing features than to add new ones. More important to make our existing users happier than to just add more new users. More important to focus on our direction than on our speed. This is just common sense, but startups breathe growth and intentionally slowing down to focus on details and quality doesn’t come naturally to many of us. Despite this, the best product companies in the world have figured out how to make constant quality improvements part of their essential DNA. Apple and Google and Amazon and Facebook and Twitter and Tesla know how to do this. So will we. This is our central theme for 2014: constant improvement of the core promise of Evernote.
This isn’t something we just decided yesterday. We kicked off a company-wide effort to improve quality a couple of months ago. The precipitating factor was the frustrating roll-out of our iOS 7 version. We gained many new users, but rushing to completely rebuild the app for the new platform resulted in stability problems that disproportionally hit longer-term customers, including ourselves. Since all Evernote employees are power users by definition, no one is more motivated to make Evernote better just for the sake of our own productivity and sanity. I’ve never seen people happier to just fix bugs.
Quality improvements are the sort of thing that you ought to show, not just talk about, so we hadn’t planned on discussing this theme until closer to the end of 2014. However, Jason’s article hit too close to home to leave unremarked, so I decided to be up front about what we’ve done in the past few months and what we’re going to do in the next few.
Staffing
Today, there are 164 engineers and designers working at Evernote. About 150 of them are currently assigned to our core software products. The total number will increase quite a bit in 2014, but the proportion will stay the same: over 90% of our resources will go towards improving our core experiences.
Past Two Months: Stability
Starting last November, our first priority was to drastically improve the stability and performance of our main apps, especially for long-term users with many notes. We’ve made significant progress, and Evernote is measurably less buggy than it was two months ago.
We’re starting to see the initial results of this effort in our app store ratings. For instance, when we started this effort in November, Evernote for iOS 7 was at a frustratingly low 2 stars. Today, it’s at 4.5. Our customer support volumes for iOS have been cut by more than half: from an average of 366 per day in November, to 148 now. We’ve made similar improvements to many of the other apps as well. I’m proud of the progress we’ve made in this area, but just because an app has a good rating, doesn’t mean that our work is finished; there are countless improvements to stability and performance that we’ll continue to make.
These are recent improvements, but the perception of stability is a lagging indicator of actual stability; you judge how solid or buggy an app feels based on your past few months of experience with it. So even though Evernote is a lot better already, and will get much better still, it’ll take longer for this feeling to really sink in. We understand that we have to maintain a high level of quality for the long term, if we want Evernote to be seen as a truly high-quality product.
Near Future: Design and Simplicity
As we get nearer to achieving our stability and performance goals, we’ve turned our attention to the other important component of quality: great design. Over the next few months, we’ll be releasing new versions of all the apps that incorporate our many lessons learned about what does and doesn’t work. All of our apps will be getting significant improvements and simplifications to the user experience starting in the next few weeks. The five most important areas of improvement that we’re targeting on all platforms are note editing, navigation, search, sync and collaboration.
Our new philosophy is to find every spot in our products where we’ve been forced to make a trade-off between doing what’s simple and doing what’s powerful, then rethink it so that the simplest approach is also the most powerful. We know we’ve found a good design for something when that conflict disappears. It feels like magic when that happens, and we’ll have several bits of magic in the coming months.
I turned 42 yesterday, which is the year that, according to classics of western literature, life, the universe and everything will start to make sense. This isn’t the way I imagined it starting, but I’m glad to have the chance to tell you what we started a few months ago, and what we’re going to be focusing on in 2014.
Thanks to Jason and to the millions of Evernote users who depend on us every day and who go through the effort of fighting for a better Evernote. Our goal isn’t to have a product that’s just good enough that users rely on it despite its warts, it’s to have a world class product, built with solid technology and with a fit and finish worthy of our users’ love and loyalty.
We’re the biggest Evernote users around, and it’s important to be in love with what you build.
It’s going to be a great year.
- Phil Libin, CEO
We are writing to inform you that we were recently able to confirm that there was unauthorized access to a Slack database containing user profile information. We have since blocked this unauthorized access and made additional changes to our technical infrastructure to prevent future incidents. We have made all relevant details available on our blog. No specific action is required of you.
However, we have also just released Two Factor Authentication (“2FA”; also known as “two step verification”) and we strongly recommend that all users enable this feature, which provides an additional layer of security for their account. Additional details are available in our help center and you can enable 2FA directly on your account settings page.
Since the compromised system was first discovered, we have been working 24 hours a day to methodically examine, rebuild and test each component of our system to ensure it is safe. We are very aware that our service is essential to many teams. Earning your trust through the operation of a secure service will always be our highest priority. We deeply regret this incident and apologize to you and to everyone who relies on Slack for the inconvenience.
For more on our security practices and policies, see https://slack.com/security. Again, for additional information, we encourage you to read the blog post for more details.
Sincerely,
The team at Slack
This weekend, our Security Intelligence Team detected an incident affecting HipChat.com that may have resulted in unauthorized access to user account information (including name, email address and hashed password). HipChat hashes passwords using bcrypt with a random salt. In our security investigation, we found no evidence of unauthorized access to financial and/or credit card information. We can also confirm that we have found no evidence of other Atlassian systems or products being affected.
As an added precaution, we have reset the password for your HipChat account. Please go to https://www.hipchat.com/forgot_password and enter your email address to trigger a password reset email for your www.hipchat.com account.
If you have been using your HipChat password on other sites, services or online accounts, we recommend that you immediately change those passwords as well.
Please refer to the HipChat Blog at http://blog.hipchat.com for additional information about this incident. We regret any disruption this may have caused and appreciate your immediate attention. If you have questions, please do not hesitate to contact HipChat Support via our support portal or by sending email directly to [email protected].
– Ganesh Krishnan, Chief Security Officer
Thank you for choosing Squarespace for you website, http://xxxxx.squarespace.com/.
As a friendly reminder, your account will be renewed for $96.00 on March 28, 2015. If you wish to keep your account with us no action is required.
My entire team is dedicated to ensuring your Squarespace experience is first rate. If you have any questions, comments, or suggestions, please let me know. Simply reply to this email and I'll make sure you receive a prompt response.
Thank you again for choosing Squarespace.
Sincerely
Cory Taylor
Customer Care Manager
Squarespace
Don't worry, nothing has been lost and you can easily re-open your store by picking a plan and entering your payment details.
All of us at Shopify are dedicated to building the best ecommerce platform possible and we hope you enjoyed your trial. Should you have any questions or feedback don't hesitate to get in touch with us by phone (1-888-SHOPIFY) or using our contact form.
Thank you,
The Shopify Team
There has not been any activity on your Copy account (primary email address: [email protected]) for the past 419 days. If you would like to continue to use Copy, please log in within the next 30 days.
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If we don't hear from you, your account will be deactivated and any data that you have with Copy will be removed.
If you have any questions, contact us.
The Copy Team
Your transaction history for
January - March 2016
is now available.
View History on Vemno.com (button)
Venmo now sends this notification periodically to help you stay on top of your account activity.
Looking for older activity?
Follow the link above, then use the date picker to select the desired range.
We noticed that you recently deleted a large number of files from your Dropbox. Deleted files are saved for 30 days, and can be restored anytime during that 30-day window.
Dropbox will save deleted files longer than 30 days if you've purchased Extended Version History, or if you have a Dropbox Business account.
Want to restore? Go to www.dropbox.com/trash, select the deletion event, and then click the restore link.
Learn more at www.dropbox.com/help/9132.
We thought you should know about these large deletion event(s) that occurred recently:
(file names)
If you meant to delete these files, you can ignore this email.
Happy Dropboxing!
- The Dropbox Team
Did you hear that? The noise of 30 straight days of Headspace whooshing by.
It's great work - you're really building a solid practice now. Keeping up that daily session isn't an easy feat, but it's already worth the effort...
You've earned a free gift code - 1 month of Headspace access for you to share with a friend. (We all know someone who should treat their head right...right?)
Here's your free code:
(code)
Simply forward the code to a friend. They just pop it into the promo code box on the homepage or at checkout at Headspace.com and they're off.
And as for you, just keep up the frankly splendid work. At this rate, 90 days should be easy-peasy... right?
See you again soon.
The Headspace team
We want to respect your inbox by removing you from our email list (although we hate to see you go!). This means you will not receive any more emails from us.
If we've accidentally read all the signs wrong, forgive us and simply click on the blue button below to stay subscribed.
Wait, keep me subscribed! (button)
Sincerely,
Graylog Team
It looks like you’ll need to upgrade your account.
You’ve currently sent 22,235 of your 25,000 data points so far this month. Don’t worry, we won’t stop recording your data if you go over, but you’ll need to upgrade to a paid plan if you want to keep using Mixpanel.
Want to earn more free data points?
You start out with 25,000 free monthly data points, but you can earn 175,000 more points per month by adding a Mixpanel badge to your homepage.
1. Copy the code:
2. Add it to the footer of your website
3. Email _____________ and let us know you’re done
If you have any questions about billing, please email us at ____________ or reply to this email directly.
Thanks,
The Mixpanel Team
Big new cool stuff
- f.lux can go warmer than 3400K now, down to 2700K. Or even 1200K if you really want it to.
- Support for color profiles from a hardware calibrator
- Movie mode. This setting warms up your display, but it preserves shadow detail, skintones, and sky colors better than f.lux’s typical colors. It lasts 2½ hours, which lets you watch most feature films
- Disable until morning, for late-night crunch mode
- A new “darkroom” mode, which inverts colors and gets very red
- A map to help you find your location
- Hotkeys to dim your display (Alt-PgDn, Alt-PgUp) late at night, so desktop users can dim too
- A hotkey to disable/enable f.lux quickly: Alt-End
- If you have a laptop, f.lux gets warmer when your backlight dims, like an incandescent lamp
- A simple schedule for Philips Hue, so you can f.lux your house
Some more fixes
- Safe mode for playing video games without hiccups
- Bugs fixed with Intel chipsets
- Smoother animations and fading
- Better support for Windows 7 & 8
- Thanks for using f.lux, and if you need help with the new features, please join us on our support page here: http://justgetflux.com/faq.html.
—Michael and Lorna
Three years ago, the Cameo team set off with a big mission: to make filmmaking more accessible and fun. We were amazed at the response from our community, and continue to be inspired by the films you create. We also heard a lot of great feedback and ideas directly from people like you.
With this feedback, we spent over a year at Vimeo designing and building a brand-new app. The new Cameo app has tons of great features, like full HD editing and rendering, completely customizable themes, and more refined editing controls (just to name a few).
As we focus our attention on the new app, we will be shutting down version 1.0 of Cameo. The original version of Cameo will no longer function after Thursday, October 1.
You can continue to edit your current project, just make sure to finish and save it by October 1. You can save all your existing videos to your Camera Roll via the app, or you can use this easy web tool to transfer all your videos at once: Save your Cameo videos
If you haven’t checked out the new app, we highly recommend downloading it for free: Download the brand-new Cameo
Should you have any questions or need help, please let us know.
Thanks for all your support and feedback over the past year and a half! We’re excited to be entering this next phase of an even- more-awesome Cameo.
Andy Thompson
Co-founder, Cameo
TL;DR We’re focusing on the all-new, all-awesome Cameo 2.0 app. The original Cameo app will no longer function after Thursday October 1. Save your videos via the app or the manage tool on the web, and download the brand new Cameo app in the App Store.
Along with your personalized menus, recipes and shopping lists from PlateJoy, you can now get all the ingredients for your healthy week delivered straight to your door.
Here’s how it works:
- Create your personalized PlateJoy menu and open your shopping list. Click the handy “Send to Instacart” button.
- With a single click your list will be sent to Instacart, where you can confirm ingredients, choose your favorite brands, and add any other items you’d like.
- Ingredients are delivered from your favorite local grocer in as little as one hour.
- Get deliveries as frequently or infrequently as you like – no subscriptions. You pay the cost of ingredients your local store through Instacart, plus a $6 delivery fee.
Renew your PlateJoy membership for just $14/month to make this week easier (and more delicious). We can't wait to hear what you think!
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Over the past year we’ve been listening to all your feedback, dreaming of a future when Perkbox would be bigger, better and more user-friendly than ever before.
That future is here. That future is Perkbox 2.0.
Our team of designers, developers and marketeers have been hard at work transforming your Perkbox experience. Everything should feel a bit slicker now, a bit more colourful and a lot more fun.
Check it out (button)
Perkbox is about awesome teams, so for us, it was all about making everything more personal. See that image up there? Our own happy team stars in all our new photos. Aren’t we a handsome lot?
In the meantime, get stuck in and let us know what you think.
If you get lost, you can always call for help at [email protected].
Have fun!
The Perkbox team
Today, we are proud to announce the new $2,000,000 Host Insurance.
The industry-leading protection is now included with every booking. And it's 100% free for thisopenspace hosts. This new coverage is custom built for short-term rentals and protects against third party liability claims up to $2,000,000. To bring it to you, we partnered with Lloyd's of London, the world's most trusted name in insurance.
We are committed to creating a safe and trusted community while making it easy for hosts to share their space. That's why every single booking on thisopenspace is now covered by our $2,000,000 Host Insurance - at no cost to you.
Learn More (button)
Onwards & Upwards,
Yash
Founder & CEO
Sincerely,
The Uber Team
We just wanted to let you know that we'll be making some changes to our privacy policy on August 12. Your privacy is precious, and we're committed to being completely transparent about how your data is used. If you'd like tor read our updated terms, you can do so here.
There's no need to respond to this email, by continuing to use Headspace you're agreeing to these updated terms.
If you have any questions, or you'd like to cancel your subscription as a result of these changes, please drop our helpdesk a line at [email protected]
- The Headspace Team
You can review Good's full Terms of Service here. This update aligns with the present values and needs of GOOD's community and GOOD Magazine subscribers. In the future, if the way people use GOOD changes, we may revisit these Terms,
If you haven't visited Good in a while, we invite you to stop by and see what else is new!
Thank you for being a GOOD member. We look forward to continuing to live well and do good together. If you'd like to ask a question or share your thoughts, you can reach us at [email protected] or by replying to this email.
Sincerely,
All of us at GOOD
It has been two years since HipChat joined the Atlassian family, and we're bigger and better because of it. Of course, when a product grows this quickly, there are always lots of big changes going on. We need to rewrite certain bits of code to make them faster, change the way our servers run to make them more reliable, improve the way our team is organized so we can keep it productive, and implement new ways to support our users.
Today, we're announcing a change that many of you have asked us for: bringing HipChat under the same terms as other Atlassian products (currently the Atlassian Customer Agreement and the Atlassian Privacy Policy – together referred to as the "Atlassian terms"). No, seriously, we get asked about this a lot.
Unfortunately, we didn't think through the original HipChat terms as much as we should have, and they have caused considerable pain for many users over the years. (Note to other startups: get someone to look over your terms because they're tough to change!) Anyway, we know this stuff can be boring, but it's important, so we hope you'll take the time to read them.
Here's an overview of the major differences between the HipChat terms and privacy policy and the Atlassian terms that will replace them:
- The Atlassian terms are better for your company. The Atlassian terms have the structure and provisions that many businesses expect, which larger companies may appreciate. These include more specific termination provisions (rather than the right to terminate in our sole discretion), as well more favorable liability limitations for paying customers. Atlassian's liability for paid accounts is now capped at amounts we've received from you in the last 12 months, rather than $100. In addition, the Atlassian terms include liability caps and disclaimers for customers, rather than being only in Atlassian's favor. - To accommodate our increased liability to paying customers, our liability for free products is being reduced to $20.
- The Atlassian terms require binding arbitration for disputes. As HipChat grows, we need to have a cost-effective alternative to going to court. Our terms now mandate that we resolve disputes via arbitration. We expect binding arbitration to help contain legal costs and offer a faster path to resolution for both parties.
- The Atlassian terms include a more comprehensive privacy policy. The Atlassian Privacy Policy covers the information we collect and how we use that information in much more detail. For example, it includes an explicit discussion of how we collect analytics information to improve our products and services. This analytics information could include elements of user content related to the function being performed.
- The Atlassian terms allow companies to access 1-to-1 chat history (for future chats, not retroactively). The Atlassian Privacy Policy also removes a HipChat restriction that has caused a lot of confusion for business customers. Under HipChat's support documentation (which is referenced in the HipChat privacy policy), HipChat administrators cannot view other users' 1-to-1 chat history or the files that were shared. In many cases, this is inconsistent with an employer's policy about employee communications occurring in the workplace, which employers typically have the right to access. Under the Atlassian Privacy Policy, HipChat administrators will have the right to access all information in the HipChat accounts they manage, including 1-to-1 chat history and files shared in those 1-to-1 chats. The HipChat Specific Terms require customers (e.g. the account holder) to secure all required consents from users to allow for this level of access. Note that this change does not apply retroactively; 1-to-1 chats occurring before the Atlassian terms become effective are still covered by the prior HipChat policies.
- The Atlassian terms will be effective starting May 27, 2014 for free accounts and new purchases. For existing paid subscriptions, the new agreement will take effect on your first renewal after this date. If your subscription is set to auto-renew and you are not willing to accept the Atlassian terms, please make sure to cancel prior to your next renewal.
Adopting the Atlassian terms will bring HipChat in line with the other Atlassian products you might be using and will help us stay focused on building a great product for you. If you have any questions you can direct them to [email protected].
Cheers,
The HipChat Founders
Introducing Our House Rules
First, we've built a brand new section on Etsy that will make it easier for you to find the information from our legal terms and policies that's relevant for you. We're calling it Our House Rules because it covers all of your rights and responsibilities when you use our services and participate in the Etsy community.
Clearer language – in more languages
We've renamed, reorganized and even rewritten most of our policies to make them clearer and easier to understand. For example, we've renamed our Seller Guidelines to be called our Seller Policy, which we've expanded to give you more detailed guidance (but please note: even though the policy looks different, we didn't make any material changes to it). We've also translated our policies, including our Terms of Use and Privacy Policy, into French, German, Dutch, Spanish and Italian.
Legal changes
The terms and policies in Our House Rules make up a legally-binding agreement between you and Etsy that spells out each party's rights and obligations when it comes to your use of our services. Here are the main changes to our previous agreement:
• Your contract with Etsy: Users living in North or South America will continue to contract with Etsy, Inc., but Etsy users living elsewhere are now contracting with Etsy Ireland, a subsidiary of Etsy, Inc. You won't notice any difference in our services. We made this change to reflect the international nature of our business.
• Charges: We've consolidated all of our terms related to seller fees and bills into a single Fees & Payments Policy. That policy also includes a link to our Direct Checkout Policy, which clarifies Etsy's role in processing payments.
• Member information: We take our responsibility to protect member information very seriously. Our new Requests for Information Policy details how we respond to any requests for member information.
• User content: We've clarified how we handle content that users post to Etsy's site or apps. We now refer to it as “your content” in our Terms of Use, to make it crystal clear that we treat anything you post (photos, descriptions, names, etc.) as your property. Posting your content grants Etsy a (non-exclusive) license to use your content, and we've listed the ways that we can do that.
• Dispute resolution: We hope it never comes to this, but if you find yourself in a dispute with Etsy, the updated dispute resolution section in the Terms of Use explains how and where you can bring a claim against us.
• Contact preferences: We've updated our Privacy Policy to clarify that we may occasionally add new channels to share news or information with our users, but that we'll always make sure you can easily choose exactly what types of messages you want to receive (or don't want to receive).
You don't need to take any further action to accept the updated Terms of Use, Privacy Policy or other policies. The changes will go into effect for you on August 29, 2015. By continuing to use our services after that time, you agree to the updated terms.
Thanks for being a part of the Etsy community. Feel free to contact [email protected] if you have any questions. And remember, our house is your house!
Read Our House Rules (button)
This email is just to let you know that we've updated our Terms of Service. You can read them here.
We've launched a handful of new services in the last year, including:
- One-tap shipping for eBay sellers
- Scheduled pickups
- New packaging options
- Address-free shipping with your Shyp username
- and more! (It's been a busy year.)
With all of these changes, our goal remains the same: We're here to make shipping easy and affordable.
Thanks for reading, and here's to never standing in line for shipping again.
Team Shyp
You signed up for Slack back on Wednesday, November 26. This is a friendly reminder to let you know that we're ready whenever you are – click the big link below to try Slack for free.
Get Started!
Slack is always free for an unlimited period of time and unlimited number of people.
Slack is all your team communication in one place, instantly searchable, available wherever you go.
To see why teams like Expedia, Buzzfeed, Adobe, Salesforce, Nordstrom, Airbnb and Rdio have all switched to Slack for team communication, check the new Slack product tour.
“Slack is awesome and continues to add features that make it the best way to communicate as a team.” – @harper. See more of what people are saying on the Slack Wall of Love.
As always, thank you for checking out Slack and considering it for your team. If we can help in any way to get you started, please hit reply and let us know.
Thanks,
The Slack Team
p.s. We're also very interested to hear if Slack is not a good fit for your team. Slack isn't for every team and that may be true for you. If so, just let us know and we'll make room for another team
Between the stress of preparing for interviews, answering tough curveball questions and having to “sell” their story, it’s no easy feat for job seekers to land their dream job. Luckily for you, we’ve partnered with our friends at Hired to compile a stellar reading list that will help with navigating the process with any job search or recruiting effort, now or in the future!
After reading and/or saving this great content to Pocket, sign up for Hired for free and find your dream job.
Check out Hired!
This email is to inform you that we just tried to process your current subscription, but the credit card charge was declined.
If you have a new credit card, please log in and update its data at Settings > Billing.
We’ll try to bill your account one more time. If billing fails on the next attempt, your account will be deactivated.
If you feel there has been an error or have any questions, please reply this email.
The Quaderno Team
Thanks! Let us know if you have any questions.
Please check to see if your billing information is correct, you can do this by logging on to your Geckoboard account and doing the following:
In the top right corner, click your initials and from the dropdown, select ‘Account'
Click the 'Plans & Billing’ tab on the left side of the screen
Click the ‘Change Billing Details’ button
Click the ‘Edit payment details’ button
Update your credit card details and click ‘Save'
Alternatively, click here to securely pay your invoice now without logging into your Geckoboard account.
If you run into any troubles doing this or have any questions, please contact [email protected].
This email is to inform you that we’ve received the following error trying to bill your credit card:
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We’ll try billing your credit card again over the next two weeks. Please resolve this issue to ensure uninterrupted service.
If you need to update your payment information, please head to https://github.com/organizations/frontapp/settings/billing. If you need a guide to updating your payment method, our handy article at https://help.github.com/articles/updating-your-organization-s-credit-card can help you out.
If you feel there’s been a mistake or have any questions, please email us at [email protected].
Thanks,The GitHub Team
At Salesforce, customer success is our #1 priority, and we are committed to helping you develop more meaningful relationships with your customers with Salesforce products and services.
Every year we extend the value of our products by adding hundreds of new features, increasing our datacenter capacity, making our systems more secure and reliable, and much more. To support continued investments in our products, infrastructure and services, our standard contracts include an option for an incremental price increase at the time of renewal.
Your Salesforce subscription for Front App will be expiring on 4/30/2016. If this is something you plan to renew, a 7% increase will be applied at the time of your upcoming renewal.
Please note, you received 3 Sales Cloud licenses at $0.00 as a one time promotion last year. You will not longer receive these licenses at $0.00. Your new rate per user/ per month will be $107.00 and your new annual total will be $7,704.00.
If you’d like to make any changes to your subscription, you must reply to this email with requested changes at least 30 days before your subscription renewal date. I would be happy to answer any questions you may have.
There are only 3 days left before your trial comes to an end.
You'll no longer have access to these benefits:
-Metrics which quickly update you on how your business is doing.
-Funnels that help you figure out the best flow for your customers.
-People Reports so you can see what individual customers are doing.
-Cohort Reports that show you how the actions of your customers change over time.
-The Live Report which displays who's using your site in real-time.
Update Billing Info
Get a Trial Extension
Thank you,
The KISSmetrics team
In the meanwhile, you'll no longer have access to these benefits:
- Metrics which quickly update you on how your business is doing.
- Funnels that help you figure out the best flow for your customers.
- People Reports so you can see what individual customers are doing.
- Cohort Reports that show you how the actions of your customers change over time.
- The Live Report which displays who's using your site in real-time.
UPDATE BILLING INFO
GET A TRIAL EXTENSION
Thanks,
The KISSmetrics team
We came far and we thrived in many ways--but we also faced challenges. We gave it our all, but regret to announce that it is time to say goodbye. Homejoy will close its doors on July 31st. If you have upcoming appointments, please read the details below and more from our Founder on the Homejoy Blog.
Thank you for your support and for sharing this journey with us. It was our privilege to serve you, and have you as part of our community.
To happy homes,
The Homejoy Team
We are writing today to inform you that all Copy and CudaDrive services will soon be discontinued. You need to take action immediately to ensure you retain the files stored in Copy/CudaDrive.
As of May 1, 2016, you will no longer have access to the data stored in your account. Please sign in to your account and migrate your data (see our How-To Guide here) or save a copy of your files on your local computer before May 1, 2016. After May 1, 2016, data will no longer be retained in the system. Failure to migrate your data prior to May 1, 2016 may result in data loss.
For more information on the shutdown, including best practices on how to migrate your data, please click here.
We appreciate your understanding in this matter and thank you for being a customer.
Sincerely,
The Copy & CudaDrive Team
This is a quick reminder to let you know we will be updating our pricing in two weeks. If you buy before the pricing change, we'll honor your plan at our current prices.
See our new prices and plans, and read all the details here. Or reply and we'll answer any questions you may have.
We hope you are enjoying your free trial. Thanks again for your interest in Autopilot,
Mike
P.S. Don't need pricing reminders? No worries, click here to opt out.
Our Terms of Service have been updated to reflect these changes. Thank you for your business.
Sincerely,
Stephane Kasriel
CEO, Upwork
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